Terms of Use

Sarah Johnson

I had been struggling to find a reliable carpet cleaning service until I came across Neighbor Carpet Cleaning. Their team is professional, friendly, and did an amazing job cleaning my carpets. They were able to remove stubborn stains that other companies had failed to remove. I highly recommend their services especially in  their steam cleaning services.

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Jennifer T.

I was hesitant to have my carpets cleaned as I've had bad experiences with other companies in the past. However, Neighbor Carpet Cleaning exceeded my expectations with their thorough and careful cleaning process. My carpets look and smell amazing! Thank you!

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Emily Williams

I recently moved into a new home and wanted to make sure the carpets were thoroughly cleaned before I moved in. Neighbor Carpet Cleaning provided exceptional service and was able to remove all of the dirt and grime from the previous owner's carpets. I was so impressed with their work that I have already scheduled them to come back and clean my upholstery! Two Thumbs up

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John Smith

"I have two dogs that shed constantly, and my carpets were starting to look really worn and dirty. That's when I reached out to Neighbor Carpet Cleaning for help. Their team was able to remove all of the pet hair and stains from my carpets. I would highly recommend their services to any pet owner looking for reliable and efficient carpet cleaning. 

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Terms of Use

These Terms of Service (“Terms”) govern your use of Neighbor Carpet Cleaning’s website and services. By accessing or using our website www.neighborcarpetcleaning.com and our services, you agree to comply with and be bound by these Terms. Please read them carefully.

1. SMS Communications

By providing your mobile phone number and opting in, you consent to receive SMS messages from Neighbor Carpet Cleaning. These messages may include service updates, promotions, quotes, appointment reminders, or other service-related communications.

SMS Use Cases:

Notifications regarding your service requests, including appointments, service confirmations, and updates.

Marketing messages, including promotions, special offers, and seasonal discounts, will only be sent if you have explicitly opted in to receive such messages.

Service reminders to ensure you don’t miss any scheduled services, payment reminders, and other communications relevant to your experience with Neighbor Carpet Cleaning.

2. Opt-Out Instructions

You can opt out of receiving SMS messages at any time. To stop receiving SMS notifications, simply reply STOP to any message you receive from us, or contact us directly at cs@neighborcarpetcleaning.com to request the removal of your mobile number from our communication list.

By opting out, you may still receive essential communications related to your service request or other legal notices, but you will no longer receive promotional messages.

3. Customer Support Contact

If you have any questions, concerns, or need assistance, please contact our customer support team:

Neighbor Carpet Cleaning

Phone: (469) 795-8818

Email: cs@neighborcarpetcleaning.com

Our team is here to help with any issues you may experience, whether related to our products, services, or SMS communications.

4. Message & Data Rate Disclosure

Please note that message and data rates may apply to all SMS messages sent to you by Neighbor Carpet Cleaning. Depending on your carrier and plan, you may incur charges for receiving SMS messages. Contact your mobile carrier for details about message and data rates.

We are not responsible for any charges incurred by your mobile phone service provider.

5. Carrier Liability Disclaimer

By providing your phone number, you acknowledge that you are consenting to receive SMS messages from Neighbor Carpet Cleaning. We do not guarantee that messages will be delivered successfully due to the potential for carrier interruptions or network issues. Neighbor Carpet Cleaning is not liable for any delays, errors, or failures in the delivery of messages.

You further acknowledge and agree that your use of SMS services is subject to the terms of service and privacy policies of your wireless carrier, and Neighbor Carpet Cleaning is not responsible for any aspects of your carrier’s services.

6. Age Restriction (18+)

By using our website and services, you confirm that you are at least 18 years old. If you are under 18, you must have permission from a parent or guardian to use our services. Neighbor Carpet Cleaning does not knowingly collect or solicit personal information from anyone under the age of 18. If we discover that we have inadvertently collected such information, we will promptly delete it.

7. Terms of Use

These Terms of Service apply to all users of our website and services. By accessing or using Neighbor Carpet Cleaning’s services, you agree to comply with these Terms. You may not use our services for any unlawful purpose or in a way that could damage, disable, or impair the website or interfere with the enjoyment of others.

Neighbor Carpet Cleaning reserves the right to change, modify, or discontinue any part of our services at any time, without prior notice. We may update these Terms of Service, and any changes will be posted here. By continuing to use our services after changes are made, you agree to those updates.

8. Links to External Sites

Our website may contain links to third-party websites that are not owned or controlled by Neighbor Carpet Cleaning. We are not responsible for the privacy practices, content, or terms of use of such third-party sites. We encourage you to review the privacy policies and terms of service of any third-party websites you visit.

9. Limitations of Liability

To the fullest extent permitted by law, Neighbor Carpet Cleaning shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services. This includes, but is not limited to, loss of profit, data, or other intangible losses, even if we have been advised of the possibility of such damages.

10. Governing Law

These Terms of Service are governed by the laws of the State of Texas. Any disputes arising out of or relating to these Terms will be resolved in the appropriate courts located in Texas. By agreeing to these Terms, you consent to the jurisdiction of these courts.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. When we do, we will post the updated Terms on this page, and the updated date will be displayed at the top. Please review these Terms periodically for any changes. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.

12. Privacy Policy

For information on how we collect, use, and protect your personal data, please refer to our Privacy Policy here.

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Neighbor Carpet Cleaning is a professional carpet cleaning service that provides high-quality, reliable, and efficient cleaning solutions for homes and businesses.